Troubleshooting-Anti Virus Conflict

Troubleshooting-Anti Virus Conflict

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Some anti-virus programs work the same way that Spam Sleuth does. They run a server at port 110. Since only one application can be a server listening to port 110, and you probably want to keep your anti-virus software, we need to listen on a different port. Spam Sleuth can do this. There are two ways change the configuration -- automatic or manual. Automatic works most of the time, but here are both methods.

Automatic reconfiguration steps (recommended):

1.	Close your e-mail program.

2.	In Spam Sleuth, go to File->Configure.../Accounts and remove the account. You should get a message about the account information being removed from your e-mail program.

3.	In Spam Sleuth, go to File->Configure.../Miscellaneous and set the Listen Port to 109.

4.	Hit CTRL-ALT-W to run the automatic configuration wizard, and choose your e-mail account, and Spam Sleuth will reconfigure your e-mail program to use port 109. If your e-mail account isn't listed, then go to the manual configuration steps.

Manual configuration steps (if necessary, after following automatic steps above):

1.	Open your e-mail program and check to make sure all the setting are back to the original settings. If your e-mail program is using the anti-virus program on port 110, then this means your e-mail program will have settings that cause your e-mail program to get e-mail from your anti-virus program.

2.	Make sure your e-mail is working properly (without Spam Sleuth)

3.	Write down the settings from your e-mail program for "Username", "Incoming (POP3) Server", and "Outgoing (SMTP) Server"

4.	In Spam Sleuth, go to File->Configure.../Accounts and ADD the account and enter the information from your e-mail program.

Mode: "POP3 Proxy Mode"

EMail Address: Enter your e-mail address

Incoming (POP3) Server: Enter the information from your e-mail program that you wrote down.

Username: Enter the information from your e-mail program that you wrote down.

Password: You can fill it in, or leave it blank. It will get it from your e-mail program.

Outgoing Server (SMTP): Enter the information from your e-mail program that you wrote down.

Check Every: Leave it at 0

5.	Go back to your e-mail program and set "Incoming (POP3) Server" to 127.0.0.1, and username to your full e-mail address as you entered in the step above.

Choose One:

Still not working.

It is working great now.