Troubleshooting-Anti Virus Conflict
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1. | Close your e-mail program.
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2. | In Spam Sleuth, go to File->Configure.../Accounts and remove the account. You should get a message about the account information being removed from your e-mail program.
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3. | In Spam Sleuth, go to File->Configure.../Miscellaneous and set the Listen Port to 109.
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4. | Hit CTRL-ALT-W to run the automatic configuration wizard, and choose your e-mail account, and Spam Sleuth will reconfigure your e-mail program to use port 109. If your e-mail account isn't listed, then go to the manual configuration steps.
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1. | Open your e-mail program and check to make sure all the setting are back to the original settings. If your e-mail program is using the anti-virus program on port 110, then this means your e-mail program will have settings that cause your e-mail program to get e-mail from your anti-virus program.
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2. | Make sure your e-mail is working properly (without Spam Sleuth)
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3. | Write down the settings from your e-mail program for "Username", "Incoming (POP3) Server", and "Outgoing (SMTP) Server"
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4. | In Spam Sleuth, go to File->Configure.../Accounts and ADD the account and enter the information from your e-mail program.
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· | Mode: "POP3 Proxy Mode"
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· | EMail Address: Enter your e-mail address
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· | Incoming (POP3) Server: Enter the information from your e-mail program that you wrote down.
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· | Username: Enter the information from your e-mail program that you wrote down.
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· | Password: You can fill it in, or leave it blank. It will get it from your e-mail program.
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· | Outgoing Server (SMTP): Enter the information from your e-mail program that you wrote down.
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· | Check Every: Leave it at 0
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5. | Go back to your e-mail program and set "Incoming (POP3) Server" to 127.0.0.1, and username to your full e-mail address as you entered in the step above.
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Still not working.
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It is working great now.
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