Troubleshooting

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Most of the time Spam Sleuth will install and begin working immediately. In some rare cases, it may be necessary to troubleshoot. This interactive troubleshooter will take you through a step-by-step process to determine why Spam Sleuth isn't working. Just follow the links.

Choose your problem:

I'm getting e-mail, but the program isn't screening out spam.

I'm not getting e-mail anymore, I think the anti-spam program is blocking it.

Too much spam is being let through.

My good messages are blocked.

The program is working, but is less effective than before.

The anti-spam program can check e-mail, but my e-mail program doesn't get e-mail.I use AOL, Hotmail, free Yahoo, Excite, or another free web mail program.

I use MSN and I can't get your program to work.

I use free Juno, and I can't get your program to work.

I'm having trouble with Web2POP