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Test POP3 Fails
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| 1. | You are not connected to the Internet. If you don't see any text show up in the test box, make sure you have a good connection to the Internet. Make sure you can browse to web sites without errors.
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| 2. | Your "Incoming (POP3) Server" is wrong. Check to make sure that you have the right information in the "Incoming (POP3) Server" field. This is usually supplied with your ISP account. It would also be the information that was in your e-mail program. If Spam Sleuth changed the information, it would be logged in the AutoConfigure.log in the Spam Sleuth program directory. If you are using Web2POP, this should be 127.0.0.1.
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| 3. | Your username is not valid. The "Test POP3" shows you the conversation between Spam Sleuth and your e-mail server. If it gets an error when sending the USER, then check your username, and make sure it is correct. Some e-mail servers require your full e-mail address for Username, but most just require the part before the '@' symbol.
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| 4. | Your password is not valid. It gets an error after it sends PASS, check to make sure your password is valid, and that you've filled in a password for the account. You will never see the password sent because we don't show it in the conversation. This is normal.
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| 5. | Your POP3 Server requires APOP. If you are certain that your username and password are set correctly, but it is still not connecting properly, your server may require APOP. Hit OK, then hit [Advanced] and select "Use APOP Authentication"
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| It works now.
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| I have checked all of the above and "Test POP3" still fails.
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