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BlueSync for Palm OS
Q: How does it work? When you HotSync, the conduit will communicate
with the BlueSync application on your handheld to
determine which files have been added, deleted or
Then BlueSync will synchronize those files with
The synchronization goes both ways. You can change files on the PC or on the handheld and the most recent changes will go onto both the PC and the handheld.
Q: What does the PC application do?
A: The PC application that you run provides an easy
way to get to the PC directories, a way to
register the program, and a way to update the
program with Blue Squirrel's InstantUpdate.
Q: I use a Palm m505. I use BackupBuddy and I am considering BlueSync.
What added benefits do I have if I use your software versus BackupBuddy?
A: BackupBuddy backs up your main memory. BlueSync backs-up (actually synchronizes) your card.
I use both. BackupBuddy backs up my main memory, but I use BlueSync to back up my card and also to move pictures to my card (copy JPGs to PC) and HotSync them to my card) for viewing with PhotoView (downloadable for free from MGI).
Q: The conduit wasn't installed in my HotSync.
How do I know which directories on my PC are sychronized with my card?
A: Make sure the install process completes fully. You may even want to download another copy from Blue Squirrel. http://www.bluesquirrel.com/products/bluesync/
Once you install, you will have to HotSync twice. The first HotSync puts the Palm application on your Palm. The second HotSync will run the conduit. If the conduit did not install, then there was a problem during the install.
Running BlueSync.exe from Start/Programs/Blue Squirrel/BlueSync should install the Conduit if it isn't already installed.
If that isn't working, you need a newer version of the desktop. Download the newest from from PalmSource.
After you HotSync, you run:
Start/Programs/Blue Squirrel/BlueSync and it will show you the PC directories where your files will go. You can then add/remove/edit files in this directory and they will be synched with your card.
Q: I have a Handspring (Visor, Edge, Prism) and the
conduit does not install.
A: BlueSync does not currently work on the
Handspring Visor. Handspring Visor does not include VFS, and
the piDirect VFS will allow the BlueSync Palm OS
application to view your card, it will not allow
the conduit to synchronize your card.
It will work with the newer Handspring products like the Treo models with a card slot.
Q: I have just purchased BlueSync and every time I run it I get "error getting file list". The card's directory is listed but there are no files listed in the directory. I have tried this with 2 separate MMC cards , a 16M & a 32M. P.S. The files on the MMC cards do appear if you run the BlueSync program on the Palm.
A: Four possibilities:
1) Make sure your card has a name. Use the card info program on the Palm to give it a name. Use a different name for each card.
2) Make sure BlueSync is on your Palm and in main memory.
3) Make sure you have Desktop 4.0.1 or newer. You can download from http://www.palmsource.com/palmos/downloads.html
4) Hit the Update Now button the BlueSync Desktop to ensure that you have the latest version of BlueSync.
Q: Why does it take so long to Synchronize my Palm,
Handspring, Clie or Handera?
A: Depending on your device, BlueSync will use
different methods to synchronize. If you have a
Handspring or Handera device, it will go faster
if you free up some of your main memory.
The amount of time it takes depends on whether
your are syncronizing for the first time, the
type of port you have (USB or Serial) and the
type of card you are using.
Synchronizing the first time will always take
longer as all of your files must be transferred.
Subsequent synchronizations will be shorter as it
only needs to transfer the information that has
Q: When I run the Sync I get the BlueSync progress dialogue window, with the corresponding "Syncronizing BlueSync" message on my Palm, it never finishes syncing, why?
I have a Palm using and SanDisk 128 SD card.
A: There is a known problem with 128 MB SD cards, noted on Palm's WebSite.
To read about the problem and download the update that they have mentioned to solve this issue.
Newer Palm OS devices do not need the update and should work fine.