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Blue Squirrel Product Support
This system will help you find answers
to questions you have about Blue Squirrel products.1
- Search the Knowledge Base. We've tried
to put as much applicable information in our system as possible, and you
should find the answers to most of your questions.
- If the Knowledge Base doesn't provide you with an appropriate answer, you can ask a question online and get
a Support Ticket Number.2
- Once you have registered a question and received a Support Ticket Number, a
Blue Squirrel Techincal Support representative will answer your question
via e-mail in a very timely manner.3
Emergency telephone support available from 9am to 5pm M-F.
However, you must have a Support Ticket number and support contract before calling.
The emergency support number is given when your Support Ticket Number is
assigned. Click here to purchase an emergency support contract.
Notes:
1You must have "cookies" enabled on your browser to be assigned a Technical
support number, but it is not necessary to browse the Knowledge Base.
2You must search the online Knowledge Base before a Suppport Ticket Number can be assigned to
you.
3Our Technical Support is handled by real people, so you can
be assured that we answer all questions as promptly and accurately as is humanly possible.
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