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a new question of technical support.
Q: My toolbar takes up 2 rows, how can I make it smaller? You have 2 options to make your toolbar fit on one row. Either take some of the buttons off the toolbar (by selecting them and dragging them off). Or you can make the buttons appear smaller by de-selecting Large Buttons in the Customize Toolbar tab under the Tools menu.
Q: How come my Scheduler won't work?
A: WebWhacker uses Microsoft's Task Scheduler to perform scheduled tasks. Please ensure that you have Microsoft's Task Scheduler installed on your machine, which comes with Internet Explorer 4.01, 5.0, Microsoft Plus 9x, and Windows 98. The easiest way to install the Task Scheduler is to download the Internet Explorer 5.0 browser. Click here to install the Microsoft Scheduler. If you elect to install Internet Explorer 5.0 browser please ensure that you select to download the System Agent during the installation process.
Q: I set the scheduling option on my subscribed URL
and WebWhacker did not perform the task?
A: To Schedule a task you must first enable the
Scheduling. With the Url selected choose URL,
Properties and the Scheduler tab to define what
type of task you would like to perform. Then
Select the Folder the Url is contained in, and
click on URL, Properties, and specify the time,
date and how often you would like to perform the
Q: Where can I see a list of my scheduled WebWhacker
A: Open your Microsoft Task Scheduler to view the
status of your current scheduled tasks. Please
note if you have more than one Url task scheduled
in WebWhacker, it will execute them sequentially.
Q: I ran Link Checker on a site and I can't see the
directory tree, just the first page?
A: Link Checker performed its duties. It will
display broken links with red X's on the icon to
the left of the Url. If you did not receive any
red X's on a list of Url's then the site you link
checked does not have any broken Links.
Q: I ran Link Checker on a site and then elected to
Whack the site, but it won't whack the site?
A: In order to whack the site, you have to grab the
Url again and then elect to Whack the site.
Q: I ran Link Checker on an entire site and it
returned several Url's but none of them were
marked as broken links with red X's on the left
A: This could be due to the fact that the site you
whacked is a recursive site. A recursive site
usually loops all unavailable web pages back to a
web page, usually the Home page.
Q: The information displayed in my browser is
different than what WebWhacker returned when I
whacked a web page?
A: Some web servers look at your computer and
determine which browser you're running to feed
your computer information. Therefore, the
information returned by the web server could be
different if you're running Internet Explorer
versus Netscape Navigator. When you're using
WebWhacker, web servers identify the browser as
WebWhacker and might not return the information
you expected, so you need to specify which
browser you want web servers to recognize you as
in the Tools, Options, Internet Tab, Web Browser
Q: Can I transfer WebWhacker 3.2 files into
A: There is currently no automatic conversion
utility for transferring Whacked content from
WebWhacker 3.x to WebWhacker 2000. There is,
however, a workaround for users who do not wish
to re-Whack the content online. Since WebWhacker
3.x is essentially a proxy server itself,
WebWhacker 2000 can be configured to use
WebWhacker 3.x as its proxy server. This is done
by going to Tools/Options/Proxy in WebWhacker
2000 and enabling remote proxy. For Server
specify 127.0.0.1, for Port specify 8080 (or
other if changed in WebWhacker 3.x), and for Type
select CERN Compatible Proxy Server. You can then
add the subscriptions with their respective
levels to WebWhacker 2000 using Url/Add, and
WebWhacker 2000 will begin to retrieve the
content from WebWhacker 3.x. Remember that
WebWhacker 3.x must be running in order for this
Q: Windows crashed while I was whacking and after
starting WebWhacker again I receive "Error
opening storage". How can I retrieve these files?
A: Unfortunately, if WebWhacker is not able to
finish whacking a site, it misses a final step
writing the index that WebWhacker uses to read
The html, image, and other files from the site
are intact up to the point of the crash. You can
use these files directly, but WebWhacker will not
To fix the problem:
If the crash happened shortly into the whack,
or if you no longer need the site, you can delete
the WebWhacker database folder and it will
automatically be replaced next time WebWhacker is
run. The location of this folder by default is
To retrieve whacked files you will need to
remove the unfinished files used for indexing the
whacked site. These will be located in the root
of the folder used for the whack.
For example, say you are whacking a site stored in the C:\My documents\WebWhacker\Kids
folder and the computer freezes. You would need
to open that folder and delete all the DBF, CDX
and FPT files. (About 15 of them.) Now, go back
in WebWhacker, add the site in the same folder
again. The Whack will keep the same files and
continue on from where it stopped. If you have
added more that one site to one folder, you will
need to re-whack those also.
Q: I am getting a Failed initialize Vbox.
What can I do?
A: You are using a downloaded version of the software downloaded from Two Cows because VBox is the wrapping technology from Two Cows.
You can download the same program from us at http://www.bluesquirrel.com (click on Demos) without the VBox technology.
var link = '/dir/' + someotherdir + '/index.htm'
then WebWhacker can't follow the link. If the
links are a text string such as:
var link = '/dir/otherdir/index.htm'
then WebWhacker will follow the link.