Technical Support
Previous  Top  Next

clip0030
If you are having difficulties using ClickBook, please check the following:

The problem may be with the printer. See whether the problem still occurs when you (A) print without ClickBook, or (B) print on a different printer. If the problem still occurs in case A, or goes away in case B, the problem is with your printer or its driver. The first possible solution is to get a newer printer driver. If no newer driver is available, or using the latest one does not solve the problem, contact the manufacturer or vendor of your printer.

Frequently, problems observed in applications actually are based in the operating system. Does your problem occur in other applications as well? Do any other symptoms suggest that the problem may be in Windows? If so, you need Windows technical support.

Browse through the accompanying program help file for any late breaking information about ClickBook, and using ClickBook with specific software or hardware. You can access the Help file by going to ...

Visit Our Web Site


If you cannot find the information you need in any of the preceding sources, contact us at our Web site. Please refer to ClickBook's support and FAQs for frequently asked questions. http://www.bluesquirrel.com/support/

clip00100
Contact Us
If you would like to speak with a Blue Squirrel representative regarding a non-technical question please call Customer Service at:

Customer Service  
Toll Free: 800-403-0925  
Telephone: 801-352-1551  
Fax: 801-912-6032  
E-mail: sales@bluesquirrel.com  
 
 
Note: Hours are: 8:00 a.m. to 5:00 p.m. Mountain Standard Time.  
 
Mailing address  
Blue Squirrel  
686 E. 8400 South  
Sandy, UT  84070