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Spam Sleuth Enterprise
Q: What do I need to run the server version? You need:
a) A Windows NT, Windows 2000 or Windows XP
computer. It can be the same computer or a
different computer than the one on which you run
your e-mail server.
b) You must run your own e-mail server (MS
Exchange, SendMail, IMail, QMail, EMWACS IMS,
Q: Why isn't learning mode working with Exchange?
A: Your Microsoft Exchange is not configured to
report a 550 when a user is invalid. Here are
some links that give you the solution:
They are pretty similar. They explain the
problem, show you how to fix it, and give you a
way to test it.
After making the changes, Spam Sleuth Enterprise
will "learn" correctly.
Q: How many users will Spam Sleuth Enterprise
A: Spam Sleuth Enterprise has an ISP mode which does
not have any built-in limit. There is a
theoretical limit at 40 million users per domain.
Of course you would need to supply sufficient
hardware to handle the e-mail load for that many
Q: We have a lot of e-mail, can we use more than one
computer to screen for spam?
A: Yes. Our licensing is per user. If you would
like to use multiple machines to handle the load
or for redundancy, that is covered by our
The software is designed so that you may use
multiple machines to handle the e-mail load, and
use a shared SAN (Storage Area Network) for the
user settings and spam quarantine area.
Q: I want to install Spam Sleuth Enterprise on the
same computer as my Microsoft Exchange. How do I
A: You will need to do the following:
1) In SSConfig: Set "Relay to Host" to the IP
address of the computer with Exchange and Spam
Sleuth Enterprise. Set "Relay to Port" to 2500.
2) Set your Exchange to listen on port 2500.
(See instructions below)
3) In SSConfig: Hit [Service...] and choose Re-
If you have users in your company using POP3 or
IMAP, you'll need to also set their Outlook
programs to send e-mail on port 2500.
Instructions for changing the Listen port on
Exchange to 2500:
Microsoft Exchange Server 5.5
The port is set by changing the "smtp" entry in
winnt\system32\drivers\etc\services. In a
nutshell, change the entry that reads:
smtp 25/tcp mail #Simple Mail Transfer
to instead read:
smtp 2500/tcp mail #Simple Mail Transfer
...then restart the Microsoft Exchange Internet
Microsoft Exchange Server
In the Exchange System Manager,
Select "Servers" / [Your Server] / Protocols /
Select "Default SMTP Server" and
choose 'Properties' / General / Advanced / Change
the port number to the port desired.
Q: I want all e-mail addresses to be analyzed by one
set of rules (one account). Can I do this?
A: Yes. Add this line to the
This will cause all aliases to be forwarded
through as the alias e-mail address instead of the
account e-mail address. It also changes the
licensing so aliases count as a user.
Q: I am the master user. Can I manage all the
A: Yes. You can edit the ../Spam/Restrictions.ini
file and add these two lines.
Then you will get a drop-down in the Windows
Client and the Web Client that lets you switch
Q: The AntiVirus signatures stopped updating. Why?
A: The mirror locations have changed.
Edit your clamupdate.ini with these lines:
Also, remove the [Mirrors] section and all the entries underneath it.
The fix will be made in the next release.